Refund policy

Return and Refund Policy

Digital Products and Software

At DynamicsTech, we provide downloadable content and software products. Please read our refund policy carefully before making a purchase.

Key Points:

  • All downloadable content and software purchases are non-refundable and non-returnable, except in cases where the software fails to activate.
  • Upon purchase, you will receive an electronic code and redemption instructions via email within 24 hours of payment processing.
  • No physical goods (discs or hardware) will be shipped for digital products.
  • It is the customer's responsibility to ensure the correct email address is provided during purchase.

Refund Eligibility:

  1. Software Activation Failure: If you experience activation issues with your purchased software, please contact support@dynamicstech.us within 48 hours of purchase.
  2. Technical Support: Our team will work to resolve any activation issues before considering a refund.
  3. Refund Processing: If a refund is approved, it will be processed to the original payment method within 5-7 business days.